Have a question? Call us on 1-877-416-0969 or contact us
USD

Terms & Conditions

1 Interpretation

1.1 In these conditions

'Buyer' means the person who accepts a quotation of the Seller for the sale of Goods or whose order for Goods is accepted by the Seller

'Conditions' means these standard terms and conditions of sale

'Contract' means the Contract for the purchase and sale of the Goods

'Goods' means the Goods (including any installment of the Goods or any parts for them) which the Seller is to supply in accordance with these conditions

'Seller' means Hose-Equip Limited of Lower Trelake Business Park Tedburn Road Whitestone Exeter

'Sellers Goods' means any Goods manufactured by the Seller

'Writing' includes telex cable facsimile and electronic transmission, and comparable means of communication

1.2 Any reference in these Terms and Conditions to any provision of statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time

2 Basis Of The Sale

2.1 The Seller shall sell and the Buyer shall purchase Goods in accordance with any quotation of the Seller which is accepted by the Buyer or any order of the Buyer which is accepted by the Seller subject in either case to these Conditions which shall govern the Contract to the exclusion of any other Terms and Conditions. No variation to these Conditions shall be binding unless agreed in Writing between the authorised representatives of the Buyer and the Seller.

2.2 The Seller's employees or agents are not authorised to make any representations concerning the Goods.

2.3 Any typographical clerical or other error or omission in any sales literature quotation price list acceptance of offer invoice or other document or information issued by the Seller may be corrected by the Seller without any liability on the part of the Seller.

3 Orders and Specifications

3.1 The quantity quality and description of and any specification for the Goods shall be those set out in the Seller's quotation (if accepted by the Buyer) or the Buyer's order (if accepted by the Seller)

3.2 If the Goods are to be manufactured or any process is to be applied to the Goods by the Seller in accordance with a specification submitted by the Buyer the Buyer shall indemnify the Seller against all loss damages costs and expenses awarded against or incurred by the Seller in connection with or paid or agreed to be paid by the Seller in settlement of any claim for infringement of any patent copyright design trade mark or other industrial or intellectual property rights of any other person which results from the Sellers us of the Buyers specification.

3.3 The Seller reserves the right to make any changes in the specification of the Goods or manner of delivery of the Services which are required to conform with any applicable statutory or regulatory requirements.

3.4 No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in writing of the Seller and on terms that Buyer shall indemnify the Seller in full against all loss ( including loss of profit ) costs ( including the cost of all labour and materials used ) damages charges and expenses incurred by the Seller as a result of cancellation.

4 Price of the Goods / Services

4.1 The price of Goods shall be the Sellers quoted price or where no price has been quoted (or a quoted price is no longer valid) the price listed in the Sellers published catalogue or price list current at the date of despatch of the order. All prices quotations or estimates are subject to alteration without notice.

4.2 The Seller reserves the right by giving notice to the Buyer at any time before delivery of the Goods to increase the price of the Goods to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller.

4.3 Where the Seller agrees to deliver the Goods otherwise than at the Sellers premises the Buyer shall be liable to pay the Sellers charges for transport packaging and insurance.

5 Terms of payment

5.1 The Seller shall be entitled to invoice the Buyer for the price of the Goods on or at any time after acceptance of order.

5.2 The Buyer shall pay the price of the Goods in cleared funds on delivery.

5.3 If the Buyer fails to make any payment on the due date then without prejudice to any other right remedy available to the Seller the Seller shall be entitled to :

5.3.1 cancel the Contract or suspend further deliveries of Goods

5.3.2 appropriate any payment made by the Buyer to such of the Goods (or the Goods supplied under any other Contract between the Buyer and the Seller) provided as the Seller may think fit (notwithstanding any purported appropriation by the Buyer); and/or

5.3.3 charge the Buyer interest (both before and after any judgement) on the amount unpaid at the rate of 2% per cent per annum above Barclays Bank base rate from time to time until payment in full is made (a part of a month being treated as a whole month for the purposes of calculating interest).

6 Delivery

6.1 Delivery of the Goods shall be made by the Seller at premises specified by the Buyer

6.2 Any dates quoted for delivery of the Goods or provision of the Services are approximate only and the Seller shall not be liable for any delay in delivery of the Goods or provision of the Services however caused. Time for delivery shall not be the essence of the Contract.

6.3 The Seller shall not be liable for any loss, direct or indirect incurred by the Buyer as a result of any delay in delivery or a failure to deliver.

6.4 Partial loss or damage to a delivery of the Goods must be notified within 3 days of delivery. Non-delivery must be notified within 14 days of the date of despatch to both the Seller and any carrier.

7 Risk and property

7.1 Risk of damage to or loss of the Goods shall pass to the Buyer

7.1.1 in the case of Goods to be delivered to the Sellers premises at the time when the Seller notifies the Buyer that the Goods are available for collection; or

7.1.2 in the case of Goods being delivered otherwise than at the Sellers premises (delivery by the Seller) at the time of delivery or if the Buyer wrongfully fails to take delivery of the Goods at the time the Seller has tendered delivery of the Goods; or

7.1.3 in the case of Goods delivered by an independent carrier (not being an employee of the Seller) at the time the Seller has tendered the Goods to the carrier; or

7.2 The property of the Goods shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods and/or all other Goods agreed to be sold by the Seller to the Buyer for which payment is then due.

7.3 Until such time as the property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold) the Seller shall be entitled at any time to require the Buyer to deliver up the Goods to the Seller and if the Buyer fails to do so forthwith to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods at the Buyers expense. a hire charge at the Sellers current rate may be levied for the period the Goods were in the Buyers possession.

8 Warranties and Liabilities

8.1 Subject to the conditions set out below the Seller warrants that the Sellers Goods will correspond with their specification and will be free from defects in material and workmanship at the time of delivery.

8.2 The above warranty is given by the Seller subject to the following conditions:

8.2.1 the Seller shall be under no liability in respect of any defect arising from fair wear and tear wilful damage negligence abnormal operating conditions failure to follow the Sellers or manufacturers instructions or misuse of the Sellers Goods without the Sellers approval.

8.2.2 the Seller shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the total price for the Goods has not been paid by the due date for payment.

8.2.3 the Seller shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the Sellers Goods have been altered or repaired in any manner outside of the Sellers premises.

8.2.4 the Seller shall be under no liability in respect of any defect arising from use of the Sellers Goods in racing conditions or from modifications made to them.

8.3 The Seller shall be under no liability under brands other than the Sellers or any unbranded Goods not of the Sellers manufacture. Such Goods are sold subject to the conditions and guarantee (if any) of the manufacturer.

8.4 Subject as expressly provided in these Conditions and except where the Goods are sold to a person dealing as a consumer ( within the meaning of the Unfair Contract Act 1977 ) all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law, and the Seller shall not accept any liability for consequential loss.

8.5 Where the Goods are sold under a consumer transaction ( as defined by the Consumer Transactions ( Restrictions on Statements ) Order 1976 ) the statutory rights of the Buyer are not affected by these Conditions.

8.6 any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall ( whether or not delivery is refused by the Buyer )be notified to the Seller within 7 days of the date of delivery or ( where the defect or failure was not apparent on reasonable inspection ) within a reasonable time after discovery of the defect or failure. If delivery is not refused and the Buyer does not notify the Seller accordingly the Buyer shall not ( except in respect of a defect or failure not apparent on reasonable inspection ) be entitled to reject the Goods and the Seller shall have no liability for such defect or failure and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the Contract.

8.7 Where the Buyer wishes to make any claim in respect of any of the Sellers Goods which is based on any defect in the quality or condition of the Sellers Goods or their failure to meet specification is notified to the Seller, the Buyer must return the Sellers Goods to the Sellers premises within 30 days of delivery ( failure to do so will render any claim void ) carriage paid. If the Seller accepts the claim the Seller shall be entitled to replace the Sellers Goods free of charge or at the Sellers discretion refund to the Buyer the price of the Sellers Goods but the Seller shall have no further liability to the Buyer. Any Sellers Goods made to special order may not be returned unless defective.

8.8 The Seller may at its sole discretion accept return of Goods for credit, provided :

8.8.1 a handling charge of 20% may be levied at the Sellers sole discretion

8.8.2 the goods are returned to the Seller, carriage paid, in resaleable condition.

8.9 Except in respect of death or personal injury caused by the Sellers negligence the Seller shall not be liable to the Buyer by reason of any representation (except fraudulent) or any implied warranty condition or other term or any duty at common law or under the express terms of the Contract for any indirect special or consequential loss or damage ( whether for loss of profit or otherwise ) costs expenses or other claims for compensation whatsoever ( whether caused by the negligence of the Seller by its employees or agents or otherwise ) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer or the provision of the Services and the entire liability of the Seller under or in connection with the Contract shall not exceed the price of the Goods or relevant Services except as expressly provided in these Conditions.

8.10 The Seller shall not be liable to the Buyer or be deemed in breach of the Contract by reason of delay in performing or any failure to perform any of the Sellers obligations in relation to the Goods or the provision of the Services if the delay or failure was due to any cause beyond the Sellers reasonable control.

9 Insolvency of Buyer

9.1 This clause applies if :

9.1.1 the Buyer makes any voluntary arrangement with its creditors or ( being an individual or firm ) becomes bankrupt or ( being a company ) becomes subject to an administration order or goes into liquidation ( otherwise than for the purposes of amalgamation or reconstruction ); or

9.1.2 an encumberancer takes possession or a receiver or administrative receiver is appointed over any of the property or assets of the Buyer; or

9.1.3 the Buyer ceases or threatens to cease to carry on business; or

9.1.4 the Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.

9.2 If this clause applies then without prejudice to any other right or remedy available to the Seller the Seller shall be entitled to cancel the Contract without any liability to the Buyer and if the Goods have been delivered but not paid for the price of the Goods shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

10 Specification

Any performance details given by the Seller are based upon our experience and are such as we expect to obtain on test. The Buyer assumes the responsibility for the capacity and performance of the Goods being sufficient and suitable for the Buyers purposes. The Buyer is additionally responsible for the correct fitment, installation and servicing of the Goods.

11 General

11.1 Neither party may assign, charge or sub contract this Agreement or any part of it without the others prior written consent.

11.2 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that other party at its registered office under these Conditions shall be in writing addressed to that other party at its registered office or principle place of business or last known address such other address as mat at the relevant time have been notified pursuant to this provision to the party giving the notice.

11.3 No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach or same or any other provision.

11.4 If any provision of these Conditions s held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

11.5 The Contract shall be governed by the Laws of England and the Buyer agrees to submit to the non-exclusive jurisdiction of the English courts.

11.6 It is the responsibility of the Buyerto ensure that the Goods ordered meet with all local requirements specific to the country they are being used in, including without limitationall applicable local laws and regulations. If the Goods do not meet with these requirements then they are sold for off road / racing use only and the Buyer is referred to clause 8.2.4 for the conditions relating to such use. Subject to clause 8.9 the Seller excludes all liability in respect of Goods sold outside the jurisdiction of England and Wales and the Buyer shall indemnify the Seller against any costs, claims, losses or expenses arising as a result of any failure by the Buyer to comply with theobligations of this clause.

11.7 All Goods in the catalogue / website were not manufactured by the original equipment manufacturer or under their supervision or control. The use of the manufacturers make and model details remain the sole property of the manufacturer. No reproduction of any such make or model descriptions, or any images contained in the catalogue / website shall be made without the prior written consent of the Seller.

11.8 After the Buyer has placed an order, unless the Buyer specifically instructs the Seller otherwise in writing, the Seller will be entitled to add the Buyers details, as provided in the order to its database, and reserves the right to contact the Buyer with further marketing information. The Buyers data will not be transferred to third parties.

11.9 Nothing in this Agreement shall confer any benefit or any right on any person who is not a party to this Agreement under the Contracts (Rights Of Third Parties) Act 1999.

12 Consumer Protection (Distance Selling)

12.1 The business name and address of HEL Performance products is Lower Trelake Business Park, Tedburn Road, Whitestone, Exeter, Devon, EX4 2HF, United Kingdom.

12.2 A description of the goods which can be purchased from HEL Performance online are outlined on the page relating to your product. Additional information will be available on the section page of any individual product line.

12.3 The price including all taxes will be sent to you on receipt of your order. HEL Performance makes no charge for delivery of these products. The price quoted on your confirmation slip is the amount which will be charged to you on despatch of the order.

12.4 HEL Performance make every attempt to despatch all orders within one working day from receipt of order but please allow twenty eight days for delivery especially when an international address is given for delivery.

12.5 You have a seven day period from receipt of the goods to cancel the contract with us for any reason and we would ask that in these circumstances the goods are returned to our company via the address contained within 12.1 so that we can offer you a complete refund on the price you have paid for these goods.

13 Copyright and Disclaimer

helperformance.com supports freedom of speech, both on and off the Internet. To insure a safe, non offensive environment for all of our users, we have established the following information. It says what you can expect from us and what we expect from you. User acknowledges that he or she may provide information regarding his or her tastes, ratings, and preferences and hereby specifically authorises helperformance.com and their affiliates to use such information in connection with any on-line or off-line offering or any electronic mail offerings directed to User, and that helperformance.com and their affiliates may use User's e-mail in connection with any such offering or campaign. helperformance.com is owned and operated by Hose-Equip Limited. Any references herein to helperformance.com shall be deemed to refer to our website as applicable under the circumstances. By accessing any areas of helperformance.com users ("Users") agree to be legally bound and to abide by the terms set forth below. All trademarks, product names, and company names and logos appearing on helperformance.com are the property of their respective owners. They do not imply approval of our products by the respective company and are only used for easy reference for our "Users" . Different states and countries have different rules and regulations governing the use of the products within helperformance.com and you should always check with the applicable organisation / organisations before using our products on the road. If you are in any doubt about the suitability of our products then you should use them for off road purposes only. If any of the material within helperformance.com offends please contact us for removal of the item. User expressly agrees that use of helperformance.com is at User's sole risk. Neither Hose-Equip Limited nor its affiliates, nor any of its officers, directors, or employees, agents, third-party content providers ("Providers"), merchants ("Merchants"), sponsors ("Sponsors"), licensers ("Licensers"), or the like, warrant that helperformance.com will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of helperformance.com or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through helperformance.com. helperformance.com is provided on an "as is," "as available" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. No oral advice or written information given by helperformance.com nor its affiliates, nor any of its officers, directors, employees, agents, Providers, Merchants, Sponsors, Licensers, or the like, shall create a warranty; nor shall User rely on any such information or advice. Under no circumstances shall helperformance.com or any other party involved in creating, producing, or distributing helperformance.com be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use helperformance.com including but not limited to reliance by a User on any information obtained from helperformance.com or that result from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorised access to our records, programs, or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through helperformance.com . Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law. User acknowledges that helperformance.com contains information, data, software, photographs, typefaces, graphics, music, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, Users may make copies of select portions of the Content, provided that the copies are made only for User's personal use and that User maintains any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. User may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software. Except as set forth in the above, User may upload to or otherwise distribute on helperformance.com only Content that is not subject to any copyright or other proprietary rights protection (collectively, "Public Content"), or Content in which the author has given express authorisation for distribution on the World Wide Web. Any copyrighted or other proprietary Content distributed with the consent of a copyright owner should contain a phrase such as "Copyright, owned by [name of owner]; used by permission." The unauthorised submission or distribution of copyrighted or other proprietary Content is illegal and could subject the User to criminal prosecution as well as personal liability for damages. User, not helperformance.com nor its affiliates, nor any of its officers, directors, employees, agents, Merchants, Providers, Sponsors, Licensers, or the like, will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission. By submitting Content to any User-submit areas, User automatically grants, or warrants that the owner of such Content has expressly granted helperformance.com the non-exclusive right to use the Content in whole or in part world-wide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such Content. helperformance.com may elect to electronically monitor the User submit areas and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate helperformance.com or (iii) to protect the rights or property of helperformance.com its Users, Sponsors, Providers, Licensers, or Merchants. helperformance.com is not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, helperformance.com may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such Content from helperformance.com

helperformance.com reserves the right to prohibit conduct, communication, or Content that it deems in its sole discretion to be harmful to individual Users, helperformance.com the communities that make up helperformance.com or any rights of helperformance.com or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither helperformance.com nor its Providers, Merchants, Sponsors, or Licensers can ensure prompt editing or removal of questionable Content after on-line posting. Accordingly, neither helperformance.com nor its affiliates, nor any of its officers, directors, employees, or Agents, nor Provider, Merchant, Sponsor, or Licenser shall assume liability for any action or inaction with respect to conduct, communication, or Content on helperformance.com. Any conduct by a User that in helperformance.com sole discretion restricts or inhibits any other User from using or enjoying helperformance.com will not be permitted. User agrees to use helperformance.com only for lawful purposes. User is prohibited from posting on or transmitting through helperformance.com any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. It is helperformance.com policy to respect the privacy of its Users and of personal electronic communication. Currently, helperformance.com will not share a User's e-mail address or other specific personal information (e.g. name, address, age) for marketing purposes with another party. Users may not use helperformance.com to send unsolicited advertising, promotional material, or other forms of solicitation to other Users. This Agreement represents the entire understanding between you and helperformance.com regarding your relationship with helperformance.com and supersedes any prior statements or representations.

YOU AGREE TO BE BOUND BY THESE STANDARDS by using the web site.

E. & O.E

Loading...
Privacy Policy  |  Terms & Conditions
© 2014 HEL Performance USA, d.b.a. moto-heaven, PO Box 269, Sugar Grove, PA 16350. USA.  |